What information do we collect and
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfill your orders and to notify you of the status of your order. When using our secure order form, only the information you enter is returned to us, and it comes only to us, no one else. Any information you give us about yourself is held with the utmost care and security and will NOT be used in ways to which you have not consented. Information collected on our Web site is collected and used exclusively by High Country Coffee.
Cookies. The High Country Coffee online store uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. We use these cookie files to keep track of items you put into your shopping cart in order to make your online experience more efficient. Cookies can also be used to save information on past purchases and other preferences. Our store only utilizes "session" cookies that hold information only for the duration of your shopping "trip" so as to minimize the retention of private information on our customers.
If you wish it, we collect your email address for our mailing list to keep you up-to-date on all the latest products from us, and any specials we may be offering to our regular customers. If you wish to unsubscribe and not receive any of our mailings at any time, or request deletion of account information from our files just contact remove@highcountrycoffee anytime.
How does High Country Coffee protect
When you place orders or access your account information, we use osCommerce software and IPowerweb for our secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. For more on Security, see below.
All of our email addresses and information is collected lawfully and in accordance with the Data Protection Act of 1998.
Will High Country Coffee disclose the
information it collects to outside parties?
In a word: NO! High Country Coffee nor its partner company New Guinea Traders does not sell, trade, rent or share your personal information or mailing list subscriber information to others.... ever!. In addition to SSL encryption, we also protect your information off-line. Your information is restricted and only those who need this information (e.g., to process your order) are granted access via password-protected systems.
High Country Coffee welcomes your questions and comments concerning privacy. Please send e-mails to firstname.lastname@example.org or call us at 866-602-2737.